Refund & Cancellation policy

Cancellation Policy

Here we believe in 100% customer service and strive to please all buyers. We always do our best to take care of our valuable customers.

Cancellation request Immediately after placing order:

Once you have made your order and want to cancel, please get in touch with our customer service team for further details at Contact us, Based on the status of the order, the customer service team will advise the customer.

Cancellation request from customer before shipment:

Once you have made your order and want to cancel, please get in touch with our customer service team for further details at Contact us Based on the status of the shipment, the customer service team will advise the customer. If the order or the item(s) that you want to cancel have not processed with vendor yet, you can write to our customer support team on support@zetaonline.in or call us on +91 9324923815. (Mon to Fri - 10am to 7pm; Sat - 10am to 3pm )

If we fail to Fulfill an order and 100% refund will be issued to our customer.

Refund policy:

The refund will be made to the same payment option(s) originally used to pay for the order or by Cheque / bank transfer with in 15 days. Please get in touch with our customer service team for further details at Contact us In Future we are Looking to enhance Cash on delivery facility for our customers, In this scenario, for order cancellation, refund will be given in your account or by Cheque/ Bank transfer. Please get in touch with our customer service team for further details at Contact us